Privacy Policy Statement
Your information is treated with care and respect
Introduction to our policy
Your privacy is important to us. We are committed to protecting your personal information when you use our website and services, following Australian privacy regulations.
This policy outlines what information we collect, how it is used, stored, and your rights as a user. We encourage you to read it carefully before engaging with our services.
Personal information collection
We collect information you provide directly and some data automatically via our site. All information is handled securely and in accordance with applicable laws.
Information you provide
- • Details entered in contact forms or schedule requests
- • Communication through email or phone
- • Voluntary surveys or feedback
- • Account or profile creation data
- • Session notes you choose to submit
Automatic collection
- • Technical data such as browser type and device
- • Website usage via cookies or analytics tools
- • Time and date of site visits
- • Pages you access while using our website
- • IP address and location information
Use of your information
We use your information to deliver services, communicate clearly, and improve our offerings. Each use is detailed below for transparency.
- • Responding to service requests and enquiries
- • Arranging and coordinating consultations
- • Providing updates about sessions
- • Sending important notices as needed
- • Improving website content and services
- • Protecting from fraud and misuse
- • Maintaining regulatory compliance
Our commitment: We strive for best practices in privacy, storage, and handling. Access is limited to authorised personnel only.
Data sharing and disclosure
We do not sell your information. Data may be shared with trusted third parties only for essential service delivery.
Trusted service providers
Where external service providers are used (hosting or communication platforms), these are vetted for privacy compliance.
Legal responsibilities
We may disclose information to comply with legal duties or enforce rights.
Anonymous statistics use
Aggregate, unidentified data is used only for improving site performance.
Your rights under the law
You can request to access, rectify, or delete your data, subject to legal obligations. Contact us for support.
- • Right to access personal information held
- • Right to correct inaccuracies in data
- • Right to request deletion of information
- • Right to receive data in structured format
- • Right to object to processing activities
- • Right to restrict processing conditions
For any queries about your rights or requests about your data, please contact us directly by email or phone.
How we protect your data
Security is prioritised with appropriate safeguards in place, including both technical and organisational measures.
Technical safeguards used
- • Data encryption during transfer and storage
- • Secure network access protocols
- • Regular software updates for safety
- • Ongoing vulnerability assessments
Organisational practices
- • Access control for authorised staff
- • Staff training on privacy policies
- • Internal audits and reviews
- • Incident reporting procedures
How long we keep your data
We retain personal data only as long as needed for service provision, lawful requirements, or client support.
- • Account data kept only during service use
- • Service-related data retained as required
- • Communication logs kept for reference
- • Financial records kept per regulation
- • Marketing data stored with consent only
Any data no longer required is securely deleted or anonymised.
International transfer of information
Data may sometimes be processed overseas, but always with legal assurances for your privacy.
- • Limited to essential service processing
- • Safeguards through privacy agreements
- • Regular compliance monitoring
- • Clear user consent for transfers
Cookies and site tracking
Cookies help us enhance usability and measure site interaction. Learn how we use cookies in the Cookie Policy.
Cookie types we use
- • Cookies necessary for site usage and security
- • Cookies for usage analytics and improvement
- • Cookies for site experience and settings
- • Cookies that support technical features
Cookie settings can be managed in your browser at any time.
Policy updates and changes
We will update this notice as privacy laws or business needs change and notify users by standard channels.
- • Updates posted on this website
- • Notices emailed to subscribers
- • Site banner for major changes
- • Summary of key amendments presented
Review this page for the latest version before using services.
Contact about privacy
Reach our privacy officer via the details below for queries or concerns.
averniqylo
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61.7.0209.3881
Email: content@averniqylo.com
This policy was last updated in September 2025.
Effective from September 27, 2025